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Free Newsletter>
New Employee Training Is It Worth the Investment?
By: Ana Loiselle, the SECRET Salon & Spa by Design
President
Many salons and spas provide some sort of introductory
training or orientation for most of their new employees. It
may take the form of an older employee assigned to show the
new employee "the ropes." Or it may be left to the manager
to show them where the coffee pot is and how to apply for
time off.
Yet some owners in this highly competitive industry
recognize the value in New Employee Orientation (NEO) that
goes a step farther. They require several weeks or even
months of training to familiarize every new employee with
the company, its products, its sercives, its culture and
policies, even its competition.
There is a measurable cost to that training, but is it
worth it?
Surprisingly, all the reasons you come up with (except cost
itself) are actually reasons to train. If you have high
turnover, low retail sales and poor morale; training new
employees will make them more productive. They will feel
better about themselves and the job and they will stick
around longer.
If you have low profit per employee per year, you have
major problems. You need to start training all your
employees, not just your new employees, right away.
And if you still believe that our beauty schools provide
adequate training to make students labor-ready you are
living in a dream world. Yes, some job seekers make the
effort to learn on their own the skills needed for a new
job, but most get that training on the job.
That's where training comes in. Not only does instruction
arm your employees with needed professional or technical
skills, but it also shows that you are invested in them and
interested in bringing them with you into the company's
future. This helps keep workers motivated and involved.
Well-trained employees are the key to your small business
success. Studies have shown that the most successful,
productive employees are those who have received extensive
training. They're the cream of the crop, often having the
strongest stake in the company's future.
There is no better time to start employee training than
your New Employee Orientation.
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Need help putting together your employee training program?
Give us a call for your FREE phone Consultation.
248.546.4312
theSECRET Salon & Spa by Design Royal Oak, MI 866.288.7353
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