Salons and Spas that consciously decide to evolve their strategy execution capabilities ultimately achieve performance excellence. Our salon and spa consulting and training services are designed to align with any or all phases of business.  We can help you whether you're just getting started, or have succeeded in the early phases and just need a little guidance to push you to your next level of performance. In each engagement we seek first to Know You, our clients, to Understand your environment, challenges and opportunities and then to Serve your specific interests.

We Build Strong Businesses From The Inside Out 

Start-Up! - Salon & Spa Consulting for New Businesses:

If you are considering opening a Salon or Spa no matter how big or small we can make it happen.  We'll guide you through each aspect of planning. 

OUR SALON & SPA START-UP PACKAGES PROVIDE ALL THE CONSULTING YOU WILL NEED TO ACQUIRE YOUR SPACE, CONSTRUCT, OPEN AND OPERATE YOUR NEW BUSINESS.

We offer: 

• Business Planning
• Feasibility Studies 
• Salon/Spa Idendity and Branding 
• Architectural Site Development
• Interior Design                                                      
• Operational Training
• Management Team Training
• Equipment Selection
• Service Development
• Product Procurement
• Web-Site Development
• Marketing Services
• Financial Planning

CALL US TO DISCUSS YOUR SPA PROJECT AND HOW WE MIGHT HELP YOU. 
YOUR INITIAL CONSULTATION IS FREE  866.288.7353          

 

Growth! - Salon & Spa Consulting for Struggling or Stuck Businesses:

 Optimizing Performance to Advance Salons and Spas!

Most businesses owners had well thought out plans and good intentions when the business was created, but lacked the know-how.   Ask yourself these questions:

• Are you struggling with your existing Salon or Spa?   
• Is your staff unmotivated?
  
• Are you tired of putting in long hours for small return?
  
• Are you frustrated by not knowing how to fix what is wrong with your Salon or Spa?
  
• Are you having trouble attracting the right clients? 

Every business hits a point or obstacle where it is just plain stuck. In these times you need a trusted and thoughtful outside perspective and approach.  One that respects what got the business where it is, yet positively challenges the current thinking into what can be.  We offer:

• Employee Training
• On-going Business Consulting and Coaching
• Business Seminars
• Targeted  Business Coaching
• Personal Growth Coaching

"Though no one can go back and make a brand new start,
            anyone can start from now and make a brand new ending."          
          -Carl Brand

All of our programs are designed specifically for your needs.  On-site Consulting/Coaching packages available.

Tela Coaching Program:

This Business Mentoring Program provides you with real-world solutions to your day to day challenges. These intensive telephone coaching conferences are your private hotline to spa business success. You'll be surprised to find out how affordable this type of consulting is: our ability to find revenue and profit in your existing operation means that our services pay for themselves many times over.

Some of our clients like the morale boost they get from frequent phone contact; others prefer less frequent calls with more homework assignments to do on their own. We've made this program flexible so you get just what you need from our services. Choose from three levels of support-weekly, biweekly or monthly telephone coaching sessions-to gain valuable knowledge and skills in the following areas:

Financial management Employee discipline Effective communication and leadership skills for managers Marketing Building and retaining clientele

Team and morale building Retail sales development Service and treatment programming Recruiting and hiring Quality assurance Creating an in house training program

Management Team Development:

 
Imagine a highly motivated team who shares in your company vision and objectives, who is committed to your organizational success!  A team working together who are highly motivated to achieve your company's goals. It all begins with a Management Team. They're the catalyst for your future business' success.

theSECRET provides an effective Management Development program to prepare your Management Team for the complexities the future holds. Don't let the competition pass you by. We will help you identify and provide the key skills, competencies and knowledge necessary for the success of your Management Team and Organization.

Your future is only as bright as your Management Team. Provide them with the skills and competencies they need to excel!  Let us help you implement a cohesive Management Team designed for success!

On-Site Management Training: is tailored to the needs of your organization and delivered on-site at a time and location of your choice

Strategic Planning:

 Planning is perhaps your organization's most critical activity. Too often, it is also the most dreaded, misunderstood and frustrating of tasks for all concerned.

At best plans provide a roadmap for the journey ahead. At worst they represent a painful waste of time.

We believe that the planning process should involve every member of your organization in building a dynamic and successful future.

We believe that the planning process should be engaging, illuminating and, yes, fun.

Plans should provide all of your key team members with a contract that tells them the - who, what, when, where, why and how commitments will be met and success achieved. We work side-by-side with you and your Management Team to ensure the development of a blueprint for success built on shared beliefs, goals and achievable results.

At the heart of this contract is the development of a statement of your shared organizational Purpose,Values, Vision and Missions. This tells the world who you are, what you do and where you are going.

Objective Setting aligns critical actions to your Values, Vision and Missions. This gives teeth to your plan by offering the actions, dates and deliverables needed to ensure success.

Strategic Planning is available on-site, at a time and location of your choice.

For more information about
theSECRET Salon & Spa by Design business services
Phone:  866.288.7353